Levity

What is Levity?

Levity is an AI-powered automation platform designed to streamline freight email operations. It uses artificial intelligence to handle repetitive tasks like responding to spot quote requests, updating shipment statuses, and entering orders into transportation management systems (TMS).

Top Features:

• Email automation: automatically identifies and processes incoming spot quote requests and status updates.
• TMS integration: builds loads automatically in your transportation management system from email data.
• AI-powered workflows: creates custom workflows to automate various freight operations tasks.

Pros and Cons

Pros:

• Time-saving: speeds up email-based spot quote responses by up to 10 times.
• Accuracy: reduces errors in data entry and order processing through automation.
• Customization: allows users to create tailored workflows for specific operational needs.

Cons:

• Learning curve: may require time to set up and optimize for specific business processes.
• Dependency: reliance on AI might lead to occasional misinterpretations of complex requests.
• Cost: pricing structure may be prohibitive for smaller logistics companies or startups.

Use Cases:

• Spot quote management: quickly process and respond to email-based spot quote requests.
• Order entry automation: automatically create loads in TMS from email information.
• Customer communication: provide automated status updates to improve client responsiveness.

Who Can Use Levity?

• Freight forwarders: companies looking to automate their email-based operations and improve efficiency.
• Logistics managers: professionals seeking to reduce manual data entry and streamline workflows.
• Customer service teams: groups aiming to improve response times and accuracy in freight communications.

Pricing:

• Base fee: starts at $79/month for self-serve users.
• Volume-based pricing: $0.05 to $0.30 per email processed, depending on volume.

Our Review Rating Score:

• Functionality and Features: 4.5/5
• User Experience (UX): 4/5
• Performance and Reliability: 4/5
• Scalability and Integration: 4.5/5
• Security and Privacy: 4/5
• Cost-Effectiveness and Pricing Structure: 3.5/5
• Customer Support and Community: 4/5
• Innovation and Future Proofing: 4.5/5
• Data Management and Portability: 4/5
• Customization and Flexibility: 4.5/5
• Overall Rating: 4.2/5

Final Verdict:

Levity is a powerful tool for freight companies looking to automate their email operations. While it may have a learning curve and cost considerations, its ability to save time and improve accuracy makes it a valuable asset for logistics professionals seeking to streamline their workflows.

FAQs:

1) How does Levity handle data security?

Levity conducts annual security audits (SOC 2) and complies with privacy laws. They use data solely for analysis and insights, never sharing it with third parties.

2) Can Levity integrate with my existing software?

Yes, Levity offers pre-built connectors for popular tools like Gmail and Outlook, and can connect to over 5,000 apps through Zapier and Make.

3) Is Levity suitable for small logistics companies?

While Levity can benefit companies of all sizes, its pricing structure may be more suitable for medium to large operations with higher email volumes.

4) How accurate is Levity's AI in processing freight emails?

Levity's AI is designed to handle various email formats and extract relevant details accurately, but complex or unusual requests may occasionally require human intervention.

5) Can I customize Levity's workflows for my specific needs?

Yes, Levity provides a drag-and-drop interface called Flow Builder that allows users to create and customize automated workflows without coding.