Mava

What is Mava?

Mava is a unified customer support platform that integrates multiple communication channels including Discord, Telegram, Slack, web chat, and email into one dashboard. It helps community-driven companies manage support tickets efficiently while leveraging AI to handle repetitive questions.

Top Features:

• Multi-channel integration: connects Discord, Telegram, Slack and web chat into a single inbox for streamlined support.
• AI-powered responses: handles common questions automatically using knowledge from your existing content sources.
• Shared inbox management: tracks ticket status, applies custom views, and prevents support requests from being missed.
• Analytics dashboard: provides insights into support performance and community engagement metrics.

Use Cases:

• Discord communities: mana...